Last updated on January 21, 2026

Terms of Service

These Terms of Service ("Terms") are entered into by the customer ("Customer," "you") and Bizznote ("Bizznote," "we," "us") and govern your access to and use of the Bizznote platform ("Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Definitions

• Account means a user profile created to access the Service.
• Customer Data means documents, files, and other content uploaded by Customer to the Service.
• Generated Content means AI-produced analyses, reports, and outputs created by the Service.
• Service means the Bizznote cloud-based platform for AI-powered document analysis.
• User means an individual authorized by Customer to access the Service.

2. Access to Service

Bizznote grants Customer a non-exclusive, non-transferable right to access and use the Service in accordance with these Terms. Accounts are created by Bizznote or by your organization's administrator. Each deployment is intended for one organization. You must be at least 18 years old to use the Service.

Bizznote supports role-based access including System Admin with full platform access and user management, Admin with organization management capabilities, Editor who can create and manage submissions and analyses, and Viewer with read-only access to authorized resources.

3. Customer Obligations

Customer shall comply with all applicable laws and these Terms when using the Service. Customer is responsible for maintaining the confidentiality of passwords and API tokens, all activities that occur under Customer's account, ensuring authorized users comply with these Terms, and immediately notifying Bizznote of any unauthorized access.

Prohibited Use. Customer shall not upload content that infringes intellectual property rights, submit malicious files, malware, or harmful content, attempt to bypass security measures or access controls, use automated tools to mass-submit or scrape the platform, share account credentials or API tokens with unauthorized parties, use the Service for illegal activities, reverse engineer, decompile, or attempt to extract source code, or resell or redistribute the Service without authorization.

4. Document Confidentiality and Data Handling

Bizznote understands that documents submitted for analysis contain sensitive and confidential business information. To protect Customer Data, Bizznote implements the following measures:

Data Isolation. Each customer receives a fully isolated, single-tenant deployment with a dedicated database instance and dedicated file storage bucket. Customer Data is never mixed with or accessible by other customers.

Encryption. All documents are encrypted in transit using TLS/HTTPS and encrypted at rest. All credentials and API tokens are stored in hashed form.

Access Control. Document access is restricted to authorized users only through role-based access control. File access URLs are time-limited for security.

No AI Training. Neither Bizznote nor its AI providers use Customer Data to train AI models. Documents are processed solely for the purpose of providing analysis services.

Secure Deletion. When documents are deleted by the user or upon request, they are permanently removed from storage. No copies are retained.

Third-Party Services. Bizznote utilizes the following third-party services to provide the Service:

All third-party services are bound by data protection agreements and process data only for specified purposes.

5. Customer Data and Generated Content

Ownership. Customer retains all ownership rights in Customer Data. Customer grants Bizznote a limited, non-exclusive license to process Customer Data solely for the purpose of providing the Service. This license terminates when Customer deletes the content or account.

Generated Content. Customer may use Generated Content (AI analyses and reports) for internal business purposes. Generated Content is provided for informational purposes only and does not constitute investment advice or professional recommendations.

AI Limitations. The Service uses artificial intelligence which may produce inaccurate, incomplete, or erroneous results. Customer is solely responsible for reviewing, verifying, and validating all Generated Content before relying on it for any business or investment decisions. Bizznote does not guarantee the accuracy or reliability of AI-generated analyses.

Not Investment Advice. Generated Content does not constitute investment advice, financial advice, legal advice, or any professional recommendation. AI analyses reflect automated pattern recognition and do not represent the opinions or recommendations of Bizznote. Customer should conduct independent due diligence and consult qualified professionals before making any investment decisions.

Responsibility. Customer is solely responsible for the legality and accuracy of Customer Data and warrants that Customer has all necessary rights to upload and process such data.

6. Intellectual Property

All rights, title, and interest in the Service, including software, algorithms, user interface, documentation, and branding, remain the exclusive property of Bizznote. Customer may not copy, modify, or create derivative works of the Service. Any feedback or suggestions provided by Customer may be used by Bizznote without obligation.

7. Service Availability

Bizznote strives for high availability but does not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible. Bizznote may update features and functionality, modify platform limits with notice, and discontinue features with reasonable notice. Bizznote is not liable for any delays or failures in transmission over the internet.

8. Suspension and Termination

By Customer. Customer may terminate the account at any time.

By Bizznote. Bizznote may suspend or terminate Customer's access if Customer violates these Terms, engages in activities that harm the Service or other users, poses a security risk, or as required by law.

Effect of Termination. Upon termination, Customer's access to the Service will cease. Customer may export data during a 30-day period following termination. After this period, Customer Data will be securely deleted. Provisions regarding confidentiality, liability, and intellectual property survive termination.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. BIZZNOTE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI ANALYSES WILL BE ACCURATE OR COMPLETE. CUSTOMER SHOULD CONDUCT ITS OWN DUE DILIGENCE BEFORE MAKING BUSINESS OR INVESTMENT DECISIONS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIZZNOTE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES. THESE LIMITATIONS DO NOT APPLY WHERE PROHIBITED BY LAW.

11. Indemnification

Customer agrees to indemnify, defend, and hold harmless Bizznote and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from Customer's use of the Service, violation of these Terms, violation of any third-party rights, or Customer Data.

12. Governing Law and Disputes

These Terms are governed by applicable law. Disputes shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through the appropriate courts of jurisdiction.

13. Changes to Terms

Bizznote may update these Terms from time to time. We will notify Customer of material changes by posting updated Terms on the platform, updating the "Last Updated" date, and sending email notification for significant changes. Continued use of the Service after changes constitutes acceptance of the updated Terms. Customer may terminate before changes take effect if Customer does not agree.

14. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy and Data Processing Agreement, constitute the entire agreement between Customer and Bizznote.

Severability. If any provision is found unenforceable, the remaining provisions remain in effect.

Waiver. Failure to enforce any provision does not constitute a waiver.

Assignment. Customer may not assign these Terms without Bizznote's consent. Bizznote may assign its rights and obligations.

Force Majeure. Neither party is liable for delays or failures due to circumstances beyond reasonable control.

15. Contact

For general support: support@bizznote.net

For legal inquiries: legal@bizznote.net

For Digital Services Act (DSA) matters: dsa@bizznote.net